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RETURNS

Standard Return Policy

We offer FREE RETURNS for all domestic orders over $50 within 30 days of delivery!
To process a return, enter your email and order number in the Return Portal above. We will respond with a free return shipping label within one business day. Any merchandise that looks worn, washed, broken, is missing tags or receipt will not be refunded. Due to sanitary reasons, boxer shorts are not eligible for return or exchange.

Refunds will be processed within 3 business days of receiving your return. You will receive a confirmation email once the refund is issued. Please allow up to 14 days for the credit to appear on your original method of payment.

For international returns or exchange requests, please email hello@jc-rt.com.

Exchange Policy

To exchange an item, please complete the return form above and send us an email at hello@jc-rt.com. indicating which item(s) you are returning and what item, color, and size you would like for your exchange. We will respond with a free return shipping label within one business day.

Please see our return policy above and note that we can exchange for alternate sizes only. For an alternate color or item, a new order must be placed. If your requested item has completely sold out, we will notify you by email and will refund you instead. 

 

"Best Plaid You Will Ever Wear Or It's Free"
New Customer Guarantee

If you don't feel that our plaid shirt is the best you've ever worn, you can keep it and we'll give you a full refund.

To initiate the guarantee:
Just send an email to hello@jc-rt.com with your name, order number and your thoughts on the following questions:

* Why was this not the best plaid shirt you’ve ever owned?
* Did you like the shirt fabric?
* Did you like the plaid design?
* Did you like the fit?

Please note the following conditions on this offer:
This offer applies towards ONE plaid shirt on your first order with us
Only ONE redemption per household will be allowed.
All requests must be made within 30 days of delivery.
If you choose to replace an item, we will ship the item to you free of charge
We reserve the right to not honor this Guarantee if there is evidence of fraud.